Position: Boutique Store Manager

Company Description:

Sasha Nicholas is a “small-batch” dinnerware company dedicated to old world aesthetics and sophisticated European design. Our unique handcrafted pieces are made-to-order and shipped from our Saint Louis studio. Our mission is to make dinnerware, gatherings & gifts more beautiful, durable and meaningful! In order to further fulfill our mission, we opened a flagship retail boutique in April of 2017 where we carry internationally acclaimed tabletop brands such as Herend, Royal Crown Derby, Baccarat, & Waterford. We have been featured in numerous national and local press and have a powerful vision for our company.  www.sashanicholas.com

Job Responsibilities:

• Working with the Sasha Nicholas Creative Director, Production Manager & Marketing Department to fulfill the mission of our company

• Establishing and reaching sales goals, tracking and evaluating sales goals/promotions, and reviewing Accounting (Utilizing Microsoft Excel and QuickBooks Online to accomplish these tasks)

• Responsible for leading the Boutique sales team including any HR related questions and smart scheduling

• Responsible for documenting, assessing and ordering Boutique supplies and inventory

• Responsible for overseeing all aspects of our Boutique customer’s experience from first contact through receipt of their order

• Sales experience & customer relationship building will be employed during all points of contact including phone calls & all digital correspondence to promote our company’s products & core values

• Assist with social media campaigns  

Experience & Skills:

• Must possess excellent communication skills and refined professional writing skills

• Must be well versed in Microsoft Office Suite especially Excel

• Must be well versed in Quickbooks

• Must be a team player and have the ability to work independently

• Possesses proven problem solving skills

• Must have management and HR experience and have an excellent understanding of how to lead a team

• Must have excellent knowledge of luxury brands

• Must be customer focused

• Possesses organization and time management skills

• Practices attentive and active listening

• 1 – 2 years of customer service training

• Ability to maintain composure and positive attitude during hectic times is essential

• Social media experience a plus

Working Conditions:

• You will be working in our retail store located in Ladue, Missouri

• You may be asked to carry objects up to 15 lbs

• You will be expected to be available Tuesday through Saturday. No evening hours.

Hourly Rate:

• Salary commensurate with experience

Please send resume to: hr@sashanicholas.com